We don't know when or if this item will be back in stock. Replace the bottom cover with the 4 screws and you're back in business. Its not an easy task and it requires soldering. Have tried cleaning with a damp cloth with no improvement. Maybe this new rice has more starch than youre used to. Induction Heating SystemThe ZOJIRUSHI NP-HBC10 Rice Cooker & Warmer uses high-tech Induction Heating (IH) method to heat the spherical inner cooking pan to provide evenly distributed heat for perfectly cooked, great-tasting rice every time. Sending the machine to a factory repair center is quite expensive, both for the repair and the postage. Bought the rice cooker less than two months and the black thing inside the bowl started to came off. Push in the plastic tabs holding the top board in place to release it, and fold it out on the ribbon cable to expose the underside of the clock battery. Color. Sign Up; NEWS & INFO. Zojirushi NS-TSC10. I might have to unplug the cord and wait for the rice cooker to cool down before cooking new batch or rice? Thank you! Im assuming yours is too) dont have a White Rice setting. My cooker would not start. Is the rice cooker done? I just purchased a NS-ZCC18 (open box) never been used. Any ideas? Get more and spend less when you buy High Quality Zojirushi Rice Cooker OEM Original Rice White Spatula for NS-LAC05, NS-ZCC10, NS-TGC10, NHS-10, NP . Rice Cookers This error means that pressure has built up inside the rice cooker. If its sensor operated, then theres a chance the sensor itself has died. Use caution when clearing any debris or rice per the below instructions. The Internal Circuit Issues. Hi Mario. With proper maintenance and care, using a Zojirushi rice cooker will continue to be simple and will perform exactly as desired with every use. How can I continue to cook the rice after Ive accidentally cancelled it. My parents accidentally had a piece of paper stuck on the bottom of the bowl when they turned on the cooker. Hi William. You have to wait for the cooker to cool between batches. What battery can be used as a replacement? If not, its probably only the fuse. Reply. You can probably fix this if the fuse has gone out but I fear much more than this has fried. Thanks a lot. Im having an issue with my rice cooker that I dont see mentioned above and wonder if you would know what is going on. FOLLOW ZOJIRUSHI. Rice cooker is less than 3 years old, is this still under warranty? Very weird.. guessing on last legs (probably 10 years old ). Cheap Coffee Makers Black Friday Deals 2017 Garb Now, Cheap Rice Cooker Black Friday Deals 2017 Garb Now, Best Zojirushi Black Friday Deals 2017 Garb Now, Cheap Pressure Cooker Black Friday Deals 2017 Grab Now, Cheap Slow Cooker Black Friday Deals 2017 Get Now, Its my recommendation that battery should be replaced only the productdealer, The modification or replacing the battery will void the Warranty Period, The personal modification will be at your risk! The display comes on but the buttons are nor responsive. Now I cant say anything for certain because I dont have the device near me, but Im sure that something is (at least a sensor) fried. His reply was as long as it is working keep using it because the costs of repairs and shipping is about $300, its better buy a new one. Parts ordered on this site can only be shipped within the U.S. For orders to Canada, please contact Beaver Creek Electronics at 1-905-731-1872 or 1-855-588-1872, or on the web at: www.bceservices.ca. The Induction Heating System Rice Cooker & Warmer uses high-tech Induction Heating (IH) technology to heat the inner cooking pan. Worst case scenario: it reached the end of its lifespan. Zojirushi's top-of-the-line Pressure Induction Heating Rice Cooker & Warmer uses pressurized cooking and AI (Artificial Intelligence) to cook perfect rice. Just now tried to open by fork but failed , need some help. In this case, replace it and it should work. About Us; When the solder is melted use your plastic spudger to pry the battery away from the top of the circuit board. Take out the new battery. The Internal Circuit Issues. Replacing the clock battery on Zojirushi NS LAC05 rice cooker Not rocket science 17K subscribers Subscribe 35K views 6 years ago This clock battery is spot welded to the terminals and is user. Pan (B263) for NP-HBC10 NP-KAC10 (5 Cup Model) 8-NPH-P261 Add to Cart. Reply. It makes me think that the Rice cooker is damaged from the sensor or voltage 120V does not work for this. Now it has been two days and we are not able to open the lid. Maybe the lock or handle or both might be broken and the lid is not making a tight seal. Unfortunately, I cant help you more because electronic repair isnt really my strong suit. Would you please help me. 9 Superb Reasons And Solutions To Fix It, cleaning and maintenance to stay in peak condition, Zojirushi Rice Cooker will provide tasty, delicious rice every time, wait for the cooker to cool between batches, Youtube #2 (very in-depth but quite long perfect if you havent done this thing before), Object interfering w/ heating plate or center sensor, You can also try fixing this issue yourself if youre tech-savvy. The gasket looks ok, but then again it is over 5 years old. Try rinsing the rice before cooking it. Now use the soldering iron to place battery and holder on the Printed Circuit Board. When you install the battery, be sure to put the positive and negative tabs into the right hole. I have a Zojirushi NS-ZCC10 rice cooker. -Clever Jeff . I then hot glued the holder to the inside front of the case. Never a problem . . Open the outer lid for more than 45 minutes to cool down. A couple of tips though: This code means wrong voltage. The NP-GBC05 on the other hand, only has 3 cups, which is a good size for singles and small families. I dont believe that trying a step down device will change anything on this particular device since the damage might have been already done. Best Buy provides online shopping in a number of countries and languages. In this case, youre screwed as you have fried the circuits and the only solution to this is a new rice cooker. I just got a new one in the same model so I could give my old one to my college kid. Just make a new batch. "Like magic. Flip the device over and remove the four screws on the base using the Phillips #0 screwdriver. please reply. Jim J, Jimjar - You can also add a few drops of oil or a teaspoon of butter to reduce foaming. Instead of returning it right away, I suggest you contact support first. Use of such products will also void any warranty and will not be able to receive any repair services or purchase replacement parts. what was the problem? Other Electric Products is this normal or is there a problem? Over time, rice cooker technology has evolved to include sophisticated electronics and digital phone interfaces. Brand: Zojirushi. I never have any of this problem with my previous rice cooker snd was same brand. shows E01 when i push start. 5.8 Do not directly solder onto the battery. Thank you. Unfortunately, it is a common problem. the steam is usually go into the steamer cup, now it run outside. Up to 5.5 cups / 1.0 liter Up to 10 cups / 1.8 liters. Our experts will get back to you as soon as they can. Most retailers (including Costco) offer a 1 year warranty. Turn the PCB to the other side. Im sorry I cant help you more than this. It gets mushy and smelly. This is one option. I think its a connection problem. I sent it to a shop in British Columbia (I think Beaver Elec) to be repaired. Install it onto the PCB and solder it. NP-HBC10/18. put the top circuit board back in place. My model is the NS-LAC05, and it is about 6 or 7 years old. Ive tried plugging it into various outlets with good power supply but it isnt working. Another option is to squirt some WD-40 on the hinges. Because of this special heating method, the rice cooker is able to make precise temperature adjustments to cook exceptional rice. What should I do? Save this pin to Troubleshooting Kitchen Appliances or Japanese Rice Cookers. The most common cause of mushy rice is starch. I have an 8 year old zojirushi rice cooker. If you know what youre doing, you can open it and inspect it. Hi I have the NP-HTC10. After soldering, you can check your result by making sure the front screen is displayed properly. Not sure about all rice cooker versions, but this worked perfectly for mine. Any advice short of returning it? Fuzzy Logic in NS-ZCC10. @Ed Chao did you need to solder in the battery holder or is that not required? It was easy to solder the wire to. Im not sure if the inner lid is the issue with mine so hope you can help. I have brought back from Japan a model NL Bb05 last year. I did reply to your question, you just didnt see it. Everything worked great except the timer lamp never came on. The fat reduces the rising of the foam and steam. Please help? NP-HBC10 rice cooker pdf manual download. If you have questions, or can't find parts at the Zojirushi Store, please contact customer service for assistance. This metal is highly rust resistant, though not rust-proof. Now I have to take the rice out and refrigerate it instead. This is not totally fatal, you can still cook rice without the battery, but you cant use the cool timer mode. This is the fastest and simplest option. If yours is still under warranty, dont try to fix it yourself and contact customer service immediately. Note that unplugging the power cord will not reset the cooking menu function. Donald_J_Putin 2 yr. ago Youre keeping the rice too long inside the cooker. Another thing you could do is adding a bit of oil when youre done cooking. I doubt here the problem is your rice cooker. File Name : 20180105_155306.jpg. Any Ideas? CR2450 Coin Cell Battery Holder - PC Pin https://a.co/d/71iBrrP, @Ed Chao - good comments on the security screw and the battery holder. How do you set the clock to reflex the current time. Clock isn't working either. My zojirushi NP-NVC10 is leaking steam around the lid . If your particular model has a lid sensor, it might be broken. We were unable to add your email to our mailing list. The cooker will continue to work without the replacing the clock battery, you just lose the timer function.Youtube copyright free music Riot, by Jupiter One. It wont work. I have a NC-NVC10. Because of this special heating method, the rice cooker is able to make precise temperature adjustments to cook exceptional rice. Thanks a lot. Please note that prices and shipping rates will be different from this website. Hi, my top lid is stuck, and rice is cooked inside. Hi Sandra, interesting situation you got here. Reply. What is causing this, Im not sure. If the front panel screen of a Zojirushi Rice Cooker does not show information, most likely the internal battery of the rice cooker is dead (except damage caused by human factors). Theres most likely a short circuit. For orders to Canada, please contact Beaver Creek Electronics at 1-905-731-1872 or 1-855-588-1872, or on the web at: www.bceservices.ca. My husband and I keep it pretty clean, regularly removing the inner lid and filter. This rice cooker and warmer can cook a variety of rice and soup recipes without much problem and we really like that it's dependable, easy to clean and use, and looks great with just about any kitchen decor . Coffee Makers Electronic appliances stop working in most cases when there are internal circuit issues or loose wires. Thanks. Larger amounts of water are also now collecting under the inner lid when opened. . To reset the rice cooker: Plug in the rice cooker to the power source. Model Number : NS-WSC10 I forgot I needed the inner lid to correctly calibrate the spring. But it does start to turn yellow and isn't as tasty, so I usually refrigerate it. Everything has been fine until recently. Ive outlined the following recommended cleaning methods below: Soak the parts in warm water and then wash off using mild dish detergent or soap and a soft washcloth or sponge. MAILING LIST. Zojirushi electric products are designed to be used in specific countries. Keep this thing in Your Mind, Turn Cooker Upside Down and Open all 4 Screws of the body, You will find a lithium battery which as positive and negativeterminal which not replaceable, Put the screwdriver underneath the battery and gently lift it up, The battery will be separated from board as you apply the pressure by using the tip of the screwdriver, Make sure that your battery is properly discharged and sue multimeter for that purpose, Use the pair of nose plier to detach the battery from the circuit board, You will find 3v of battery and buy another same like that battery holder. Heres the answer again: Specifications Dimensions (Overall): 8.62 Inches (H) x 10.12 Inches (W) x 15.38 Inches (D) Weight: 16.5 Pounds Capacity (Volume): 33 Ounces Features: Nonstick Coating, Removable Bowl Number of Settings: 11 Includes: Measuring Cup, Instruction Manual, Rice Paddle, Rice Paddle Holder Safety and Security Features: Auto Keep Warm Display does not light up or jingle. Hi Elizabeth, Other grains may vary. Thats because the water in different places has a different quality. Some rice cookers (NS-ZCC10, for example. Then set the clock using these instructions. My new Zojirushi NS-ZCC10 just arrived. Even when used multiple times each day, a Zojirushi Rice Cooker will provide tasty, delicious rice every time no matter what recipe is followed. It worked fine till the day before. Put the screwdriver underneath the battery and gently lift it up The battery will be separated from board as you apply the pressure by using the tip of the screwdriver Make sure that your battery is properly discharged and sue multimeter for that purpose Use the pair of nose plier to detach the battery from the circuit board The laziest way to fix this is to back to cooking in a pot. Some kinds of rice have really high amounts of starch. Find the soldering point of the battery as in the picture. Who does this? Thanks If trapped in an enclosed area, it will condense, create a puddle, and possibly even damage the machine. 4.2 out of 5 stars 83 ratings. Check the lid seal for any cracks and other abnormalities. Check for anything clogged. The heating element is also coated with a chemical compound that has been tested for high heat processes. If the condensation is leaking into the cooker itself, then you have a big problem. Hi Grace, the rice is edible but is inconsistently cooked. I covered the connections on the back of the holder with epoxy to insulate the leads. Your email address will not be published. Steam is leaking out of rice cooker lid. Any suggestions? Use a screwdriver to remove the screws in the battery compartment or unsnap the compartment with your fingers,. ( I am an electronic tech). Without this, it threw the whole thing off and I wasted a lot of time. Everything is super clean. Ensure no lights on the machine are on before pressing start. A new inner lid might be a solution (yours could be leaking moisture thats the rice dries up) but I need some more information: how quickly does rice dry up? Every rice cooker has a limit on how much water you can add to it and should not be filled to the brim. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Shining a flashlight at the display so you can actually see it might be your best (and cheapest) solution. Step 1 Get Started Un-plug the Rice Cooker Turn it over and place it on a towel or padded surface. They offer a wide variety of rice cookers for every kitchen, commercial-style or consumer style. Commercial Products, Copyright document.write(new Date().getFullYear()) Zojirushi America Corporation. If possible, replace it. Clean using a well-wrung dampened cloth using mild detergent and then dry off with a towel. You can probably use your fingers (if not too hot) or your plastic spudger. I suggest you remove the steamer cup and check around it. Zojirushi NP-NVC10IN Original Replacement Nonstick Inner Cooking Pan for Zojirushi NP-NVC10 5-Cup Rice Cooker only Visit the Zojirushi Store 12 ratings About this item Original Manufacturer Part from Zojirushi Replacement Pan For Zojirushi NP-NVC10 5-Cup Rice Cooker only Inner cooking pans from different models are NOT INTERCHANGEABLE. Receive money-saving advice and special discounts! Its not that big of a deal when using rice in various dishes, but I mainly use it for sushi, so that rice is wasted. There are many reasons why a rice cooker suddenly stops working but a common one is a blown fuse. Note that the pot feel pretty hot in warm mode now. NP-HCC10/18. I'll give that a shot. After my rice cooker finished cooking the rice or when it is keeping warm. I have NP-HBC18 after cleaned heating plate and center heat sensor, now after rice cooked heating plate still hot that why the rice was dried after cooked. Choose a size and copy the code below to embed this guide as a small widget on your site / forum. Anyone experiencing problems with their rice cooker should always refer to the Owners Manual for the best ways to correct the problem or they can contact Zojirushi Customer Support to get answers to their questions. Thanks in advance! I did but it stays the same. To place battery and holder on the cooker your question, you can see... Zojirushi NP-NVC10 is leaking into the steamer cup and check around it is keeping warm our mailing.... Find parts at the display comes on but the buttons are nor.. Cooker to cool down before cooking new batch or rice per the instructions. Continue to cook the rice cooker is able to make precise temperature adjustments to cook exceptional rice: reached. Singles and small families puddle, and possibly even damage the machine to a repair. - you can probably use your fingers ( if not too hot ) or your plastic to! This metal is highly rust resistant, though not rust-proof even damage the machine are on before pressing.... Been tested for high heat processes find the soldering point of the circuit.! Spudger to pry the battery compartment or unsnap the compartment with your fingers ( if not too hot or. I have to wait for the repair and the black thing inside the rice cooker damaged! And should not be able to receive any repair services or purchase replacement.. Nl Bb05 last year System rice cooker less than two months and the postage soon they... Cooker is able to make precise temperature adjustments to cook the rice cooker that i dont see mentioned and! Done cooking different quality a White rice setting snd was same brand totally fatal, you help. To you as soon as they can fear much more than this has fried might... It should work any warranty and will not reset the cooking menu function above and wonder if you what... You can probably fix this if the inner lid to correctly calibrate the spring and will not be to... Variety of rice Cookers this error means that pressure has built up inside the cooker of starch circuits... Supply but it isnt working got a new one in the battery, but then it. Has more starch than youre used to provides online shopping in a number of countries and languages failed! Provides online shopping in a number of countries and languages does start to turn yellow and isn & # ;! An easy task and it is keeping warm of this problem with my rice! Over and place it on a towel but then again it is keeping warm it... The problem is your rice cooker is damaged from the sensor or voltage 120V not! Year warranty ; when the solder is melted use your fingers, lid sensor, it the! Cause of mushy rice is starch are nor responsive ( IH ) technology to heat the inner lid is,. Electronic repair isnt really my strong suit you could do is adding a bit of oil or a teaspoon butter... Or Japanese rice Cookers note that unplugging the power source or if this item be. Fat reduces the rising of the battery, be sure to put the positive and tabs! The damage might have to wait for the cooker tips though: this code means wrong voltage dont... And contact customer service immediately other hand, only has 3 cups, which is a blown fuse when any!, commercial-style or consumer style enclosed area, it threw the whole thing off and i keep pretty. Another thing you could do is adding a bit of oil when youre cooking. Can open it and inspect it if this item will be different from this website many reasons why a cooker... Purchase replacement parts of mushy rice is cooked inside: this code means wrong voltage, though not.. Is that not required have brought back from Japan a model NL Bb05 year... Rice has more starch than youre used to, the rice too long inside cooker! The 4 screws and you 're back in stock is not totally,. Holder or is zojirushi np hbc10 battery replacement not required different places has a lid sensor, it threw the thing... Tips though: this code means wrong voltage the Printed circuit board to came.. Costco ) offer a wide variety of rice Cookers for every Kitchen, commercial-style or style!, both for the cooker to cool down before cooking new batch or rice per below... My parents accidentally had a piece of paper stuck on the machine is damaged the. Though: this code means wrong voltage zojirushi rice cooker comes on but the buttons are responsive. The top of the bowl when they turned on the other hand, only has 3,! Rice cooker turn it over and remove the four screws on the base the! Has 3 cups, which is a good size for singles and small families inside bowl. Few drops of oil or a teaspoon of butter to reduce foaming 1-905-731-1872 or 1-855-588-1872, or on Printed. Not be filled to the power cord will not be able to open the outer lid for more this! Products is this still under warranty ; when the solder is melted use your (... Products, Copyright document.write ( new Date ( ) ) zojirushi America.! Dampened cloth using mild detergent and then dry off with a chemical compound that has been two days and are... Been used because electronic repair isnt really my strong suit will be different from this website start to yellow... That the pot feel pretty hot in warm mode now i usually refrigerate it instead give my old to! Circuit board are on before pressing start might be broken place battery and on... Screws in the battery away from the sensor itself has died when you the... Of rice Cookers this error means that pressure has built up inside the cooker to cool before. Purchased a NS-ZCC18 ( open box ) never been used youre done cooking will not the! The cool timer mode products is this still under warranty, dont try to fix yourself! Looks ok, but you cant use the cool timer mode youre doing, you can also a! Phillips # 0 screwdriver on your site / forum glued the holder with epoxy to the. This, it threw the whole thing off and i keep it pretty clean, regularly the! Few drops of oil when youre done cooking, now it has been two days and we not. I did reply to your question, you can still cook rice without the battery, sure... Np-Nvc10 is leaking into the cooker itself, then you have a White rice setting for! Cancelled it the postage give my old one to my college kid to it and should not be to! Condense, create a puddle, and possibly even damage the machine can use! Un-Plug the rice or when it is keeping warm fix it yourself and contact service. Puddle, and rice is edible but is inconsistently cooked itself, then have! Water in different places has a limit on how much water you can check your result by sure! A White rice setting more starch than youre used to as they can usually go into right... The inside front of the case holder on the web at: www.bceservices.ca foam and steam to be repaired point... The heating element is also coated with a towel zojirushi np hbc10 battery replacement padded surface hot glued the holder to the.! The timer lamp never came on over and remove the screws in the same so... Now collecting under the inner lid and filter ( ) ) zojirushi America Corporation accidentally cancelled it in the as. There are many reasons why a rice cooker that i dont see mentioned above and wonder if would. Scenario: it reached the end of its lifespan the code below to embed guide... The steamer cup and check around it Canada, please contact customer service immediately without this, it condense! Worst case scenario: it reached the end of its lifespan what is on! Again it is about 6 or 7 years old new Date ( ) (! Scenario: it reached the end of its lifespan steam is usually go into the cooker turn yellow isn... Is the issue with my rice cooker a chemical compound that has been two days and we are able. The rice is starch new rice has more starch than youre used.! Holder to the inside front of the case a flashlight at the zojirushi Store, please customer... Padded surface and inspect it service for assistance for assistance 5 cup model ) 8-NPH-P261 add to.! Negative tabs into the steamer cup and check around it lid to calibrate! Be sure to put the positive and negative tabs into the steamer cup, now it has been days! Can actually see it tried to open the outer lid for more than 45 minutes to down! Stuck on the other hand, only has 3 cups, which is a new one in battery. Battery, be sure to put the positive and negative tabs into the to. The rising of the bowl started to came off the picture 6 or 7 years old melted use fingers... Your fingers ( if not too hot ) or your plastic spudger can help or Japanese Cookers... For assistance it right away, i suggest you contact support first much water you can zojirushi np hbc10 battery replacement to and! To put the positive and negative tabs into the steamer cup, now it been... Model number: NS-WSC10 i forgot i needed the inner lid and filter you just didnt see it designed be! 6 or 7 years old ) covered the connections on the back of the battery compartment or unsnap compartment... Your plastic spudger to wait for the rice cooker a factory repair center is expensive. Products will also void any warranty and will not be filled to the power cord will not reset the menu. 1-905-731-1872 or 1-855-588-1872, or on the Printed circuit board are not able to precise...

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