Offers may be ok in some situations, but I state up front that I price NEW designer items super low and as a result, am unable to accept offers. Its the United States Post Office for crying out loud! Hi Elizabeth. Thanks for making me feel better about my over reaction! Thats awesome that youre at a place where youve come to terms with the sunk costs of your closet. -bad packaging (i shipped in a clean box with a black interior. I hate they have a buyers protection in place and not a sellers protection. I know I probably should have just canceled the order but I figure everyone starts somewhere. Lastly, I would appreciate it if you would rate the seller based on the item and how well she does business and not on how bad you think the packaging is. The Poshmark Offer Etiquette - A Step-by-Step Guide. If Sellers understand the responsibilities of what it is to be a Seller and Seller-Buyer etiquette, then there shouldnt be any problems. The laundering care label on the side seam showed it was Forever 21. How can so many people have tons of Zara in their closet that they are selling so inexpensively? Your email address will not be published. Do you think you could post a picture of what the make up train currently looks like now, and tag me in it? I started on Posh to pay my sons medical bills from this past summer and the only thing I feel Ive gotten from Posh are migraines, a stronger eyeless prescription and the feeling of being isolated from my family. They are all about profit and protecting the scammers within their site. I wear a small and it was just slightly too large, so I listed it with all pics of the 2XL tags and saying that I believe it was mis-marked because I wear a small and it was slightly too big. I even scoured the internet and found a phone number. Im so sorry to hear that PM does not treat sellers fairly. Drum roll.tap tap tap. Now if you are legitimate and someone asks a question and you have nothing to hide, then politely oblige! Had one guy that put $300 of stuff in his cart and offered me $50. More importantly, though, I realize that I sometimes let these selling platforms stand in the way of my actual purpose: decluttering my house and downsizing my closet. And some of usmyself includedend up doing a whole lot of work for $3 an hour. I am feeling the same way. 3 items each cut out private areas the back of one top had a spray painted penis and I wont repeat what it said. So in financial terms, there is a discount associated with the risk. My eyes and head ache from being on my phone all day trying to follow, comment, share etcI have 2 young kids. Poshmark updated on the mobile and now my log in information doesnt work. I was having some pretty great success although it was time consuming. On top of Poshmarks commission, I also had a bad experience as a buyer, which left a bad taste in my mouth. I am bit reluctant on these fees for posh foe just pointing the shipping label (shipping is still paid by buyer or seller). Scammers everywhere, and the fees are much too high. I never buy from those that dont respond, no matter how much I want the item. Well give it a few more months and see if its all worth it. When you sold an item on another marketplace did you just delete it from Posh or just put not for sale on it? Thank you for your story, glad to see I am not the only one. I think most people do that. Poshmark is only out for Poshmark. Thanks for sharing. Happy selling to you all! Many apps prefer that you accept your share of offers as they dont want you just constantly rejecting fair offers either. I am SO glad I found this thread & am getting more and more disheartened by Posh. What I always liked about Etsy is that because it is perceived as e-commerce site vs. a site where you trying to get a price hook up, Etsy customers would not typically ask for any price considerations they just purchase outright. As a seller, I do not negotiate with and even regularly block lowballers. Major Time Suck big time !!! I had just joined Poshmark and there were technical issues with the very first item I listed, and things went downhill from there. Poshmark is a smartphone app. 4.) Personally I never sell used clothing and shoes, these types of items I feel should be donated to the needy. O support for sellers at all. I wont be on here much longer. I love poshmark, but I have found the people on there to be very rude and hurtful. Unless you sell only high end expensive items its just not worth it. Just constant drama and bs. I wish the authenticators on PM knew how to authenticate!! Got that? And not just within the Poshmark universe. I dont like that poshmark doesnt stand for the sellers. Why? And my closets are a lot less cluttered. Remember, people on the Poshmark platform do tend to be looking for deals. I have never in my entire life of purchasing on line seen how lazy Poshmark sellers are. I am documenting my packaging & item just to be safe. Im glad you created youre own store! The return was actually denied by Poshmark so Im definitely thankful to be done with that mess!! I hear time and time again from other poshers that there isnt no seller protection. Ever since they IPOd, they are desperate to increase their membership, and even more concerned about their sales numbers. Though I became a member in 2014, I never used the app or looked at the siteI only started selling items this past December, 2017, literally 2.5 months ago. No problems! PROS: I sold a lot, barely any return or issues with sales or buyers. I read with great interest your reasons for leaving Poshmark. And hand wrote a thank you and placed it carefully on top. Have done okay maintaning a 4.9 rating. Last night, I made a 40% off offer on a top. An thats what this women did !!! Did you have customers follow you? Eloquii 19. Every Brand Can Sell Good If You know the Drill 2. Those same people are the types who get off blowing up peoples shops with stupid offers plus they have the internet to hide behind, and they just dont care! A podcast about making a living on eBay. Free shipping AND returns. Either way, its disgraceful that Poshmark clearly doesnt take into account the integrity of its sellers (all my items are brand-new with tags, NWOT or in pristine condition from my own personal closet) or their track record. Which by the way , Do you know how many times Ive bought an received items from sellers on Poshmark only to receive them an find they DONT fit an I dont hold they against the seller an I have to repost the item to sell ! It makes me sad. So if they buy it on a Saturday afternoon and your local PO is closed it doesnt get shipped until Monday and, if Monday is a Federal Holiday then it gets shipped Tuesday and , that is held against your record of shipping even though you had no control over the days the PO was closed . Ive been on Poshmark for awhile and just started selling within the last four or five months. A ridiculously lowball offer. Why? So I wasted all that time and missed out on the item. It informs them that you will counter one more time showing them that you are done negotiating. One of the embassador Poshers bought my Burberry rain boots for $50 (a great deal), and later on filed a complaint saying that the boots smelled horrible and that they had stains and blah, blah, blah she even said that she wanted to keep them at no cost even though I asked her to return them for her money back. Then I came across a buyer. Even when I could sense I would likely lose a sale, I would counter. Engage in the following strategy: Ask yourself, is an emotional attachment clouding your judgement a bit in terms of what youre willing to sell something on Poshmark for? Why dont I also try selling on Poshmark? Nothing I have sent not even a coach bag and heels were over 5 lbs yet the buyer has the $6.79 added to their fee so it creates a frenzy on lowballing you to death. A second option of any item under 3lbs should be available . Ive also had some open cases, 2 favored the buyer and 3 favored me, because as you stated I describe the item great and they still can come up with a lame excuse and say they dont want it. Makes me ill and frustrated i cant do anything. And the time involved isnt worth practically giving stuff away! Ive had another rate me low because she said the pictures made the bag look bigger. I have 97 great reviews and one bad one from a liar. When I contacted them they said that the fine print states you cant use free shipping with referral codes. People might not think this is a big deal but when you sell a $2000.00 item NWT, its a big deal. I hate when a seller will say an item is beyond damaged notifies fake issues in pics (believe me they do it) and keep my items as she gets her money back and my item for free and I also get reimburst and low and behold find them on Facebook wearing it!! I only do this for high- end items. But my concern was that many comments here mentioned a last straw situation that made them quit Poshmark for good. I had 298K followers and never a problem before! The stitching is uneven and awful. Following the tip above about Commenting on the Offer-Makers closet you want to use this phrase either on their Meet the Posher page, or on one of their sold listings and you need to be sure you include their @username so they see it in their feed. Thank you SO MUCH for this post. Either way, she took away all my desire to sell on Poshmark. Ill definitely look into Tradesy, DePop, etc., but think a class-action lawsuit against Poshmark will prove the point quite nicely. And a majority on here, due to their young age, havent even experienced life much less know how to conduct themselves with any decorum!! Thanks! No worries. Truthfully, though, I havent received more than a handful of low ball offers since I adjusted my pricing strategy. If you have an unreasonable offer or think it's acceptable to put your offer in the comments section . But, Im stuck. Poshmark, Tradesy, Thredup results show up in google shopping searches. I posted a beautiful peridot necklace for way cheaper than it was worth. I think Im done with poshmark for now. From personal experience, I can say that even some items listed as NWT and NWOT can come with blemishes or damages that clearly put them out of those categories. Are they some sort of clothing novice psycho? The buyer, with three followers, complained that my new Reed Krakoff bag smelled like manure and was stained all over. Ive been on Posh for about 2 years and Ive been selling things here and there. So may just focus on that. Hopefully shell be banned from Poshmark. Or if I cancel an order and relist it- I get told I see you sold these for less before- why are you selling them for more well, last time I checked, it was my closet Im pretty much finished selling lol. Its not even a review. I tried to explain to Posh why would I send a dress like this with snags knowing this would be the outcome?!!! Happy poshing! My first sale, I already have someone disputing the authenticity of the bag I sold them. Like you I do a thorough inspection & it was perfect. Pants were fine when I sent them to her, wondering what she couldve done to them. Ive used eBay, Poshmark, Mercari, OfferUp, and now Facebook Marketplace as well as Tradesy. Read an article on gurl.com, madamenoire.com or a number of others as to why this is inappropriate. Im very grateful that I found this blog. I can live with it. No response from them until today! Finally, I am really critical on what I list. In my first purchase attempt, the seller could no longer find the item. Also,. I re-emailed them and informed them that I did everything as I was supposed tothat they chose to ignore me during the initial contactand that both these items fall within their return policies: 1) not authentic; 2) not as described. I responded to the case with a lengthy and detailed rebuttal explaining how this isnt my bag (or, even if it is, that the buyer has now cut holes into it). . The time i put into posh was interferring with other things i need to be doing. The only reply you will ever get is copied and pasted a million times over. I do think I will send the information to the news outlets. And now Ive got time to do other things. I sold a pair of like new Spanx skinny jeans for a ridiculously low price to someone who I just had a feeling was going to be a problem after I accepted their offer. Lots of sharing, questions but no sells! But if this continues to happen then I will have to find some other venue to self. If you enjoyed this article, lets keep in touch! Wow, that sux Kristine! I am resigned to having a ding on my account so I just told her to contact Posh as I have no access to her payment and they are holding it. Ive never told anyone that it was the wrong listing! To all that are good at ityou have my respect. Louise, I havent been very active on the site in a while so Im unaware that are postings like this out there. Besides all of that, I feel if a company/organization is legitimate, honest and upfront, then there would be an amazing customer service!! Ive only had one person open a claim and Poshmark denied it. Im am OCD when it comes to selling on PoshMark. I listed an authentic designer purse, I am not sure what to do as I would like to clear my closet out. Why did you accept the offer if you cant ship the item? Its takes waayyyy more time maintaining an actual store than Posh! I cannot bring the fact that this harrassnent is still very sadly still happening in 2021 into light without mentioning that I am very appreciative and thankful for Poshmarks compassion, and their quick, and effective response to the severe harrassment I was receiving. But from the looks of it he has removed a portion of the product and I have no way of knowing what I would be getting in return! Hope that helps! I shouldve known my selling strategies & get to know the app well. So my feeling is if she really wanted to sell this, she would respond to this ?s. I actually block more people per day than I end up following because of rude behavior. You can access it here: https://shopstylaphile.com/products/ebook-how-to-ditch-poshmark-and-start-your-own-e-commerce-business. I never went so far as to create a shouty angry chart that some other sellers post. I had a genuine Chanel listing reported and questioned. Based on my eCommerce experience heres what I learned: 1.) Really???? Poshmark should look at your selling history, there is no way a seller would send an item with holes on it and literary, obviously, used after selling 100 new and high quality/5 start rated items there is no way on earth that we as a seller would do that. I cant believe people are this way! Going crazy, any ideas? I would recommend anyone that is considering joining to research!! Two brand new items never worn still with tags and in boxes, 2 star rating one left a note saying more than gently used I asked her to please explain to me- no response! Heres the link: https://shopstylaphile.com/products/ebook-how-to-ditch-poshmark-and-start-your-own-e-commerce-business. They are to savvy to purchase on Posh!! A few days later, I get an email from the buyer saying whats this? Finally Poshmark voted in my favor and the story was over. I just need a shop I can promote myself, one that can help take payments and provide shipping info, All the best to you and wishing you abundant success in your business!! If anyone on eBay or Poshmark makes me an offer half price or less I simply block them. I realize for a well-written description, a slew of questions is less necessary. Poshmark to me has the worst lowballers, some of the offers are beyond absurd. Person kept spamming a listing, saying how much she liked a certain kid item. I must send them $20 shipping fee thru paypal in order to get my bag back, otherwise they would keep and destroy it. You put the boom in every problem Ive had. I too hae sold on poshmark for several years. Look out for your money. I dont know what youre working with so my advice is limited but I did want to reach out to you and offer some relief if you can make use of it. Im shocked and disheartened to learn that so many other sellers have experienced the same ABUSE by a company that were keeping in business! but maybe Im wrong. There are a lot of great things about Poshmark, but they should really do something about the lowballers and the people who give bad reviews when they arent warranted. I was not expecting to make a lot of money, just enough to get by as i am unemployed and my mom has had to help me get by. Know the Market - How Do You Price Things on Poshmark? I completely agree with Erin here. To have a damaged item thats not even yours returned to you, no questions asked, with no recourse for the seller? But rude people def get reported and I have posh remove their comments. I just opened my closet on Poshmark exactly 2 1/2 months ago and although Im doing great, I feel like if I do step away from the shares and the parties etc that my sales also decline as well. What type of business is this? Poshmark is a business platform. Also there are usually local facebook groups too sell on. Ive had to cancel orders because the seller just ignores the purchase and never sends the item. *Just as an observation, as the use of sharing assistants and AutoBot Share programs increases on this platform, what does sharing mean (as compared to what was PMs original intention)? I found a brand new one (literally exact same model) at Macys for 40 dollars. I've blocked four people ever: 1-2. I was tempted to get into and further explain to her t how retail works (does she realize ALL retail is marking things up 45-50%+) and that I list most items that are CURRENTLY in stores now, and Im listing at 1/2 price of retail and sometime well below my own wholesale cost! Free People 15. I am getting tired already spending hours checking on PM for any sales, sharing and answering silly questions form buyers. Wow, how rude. Absolutely PSYCHO. Last week I made four offers and they were all accepted. In other words, it's going to take a little homework on your part. I do follow new people weekly & share my listings but I was just hoping the app would do more of the advertising for me I guess. My account is old as the hills and has done so much worse since the new updates the last two years, in all honesty. She was ticked I insisted on $6 after she kept offering $4. But i checked out your website. It was obvious from the few responses that I received. I want to be able to ask the lowest prices possible and this 20% commission would force me to jack up prices in order to make a small profit myself. Im also happy to read the comments here regarding other sites because I dread eBay with all the waiting while PM seemed quick, but if I must, Ill go back there and try Shopify. Ive been really happy with their decision-making once I learned I wasnt powerless in the face of a handful of unscrupulous buyers. So sorry that happened to you! I recently sold a cute brand new mind you, Gigham plaid Bodycon dress an all measurements were posted an I always said if you have questions before you purchase ask . Ha Ha Ha oh Posh purchasers! So happy I read this! He doesnt sound like he deals with practical matters at all (and its really apparent that Poshmark lacks business/operational leadership). I am wasting a tremendous amount of time sharing from other closets just to get traffic to my closet. The other time the buyer was just full of it, but you know, I really dont want to have unhappy customers. 4. Ive been selling (very little) on Poshmark for a few months now. Just looking forward to dealing with a site that doesnt say reduce your price and we will give discounted shipping for one hour. Im currently selling on pm And it can be time consuming sharing. Poshers reading the full description & observing photos of jewelry and immediately filing a claim stating that the item was not as described ? I was so sad to read all these experiences above, I too love my followers and have actually made some close friendships via Posh but it looks like it is time to move to another platform. At the same time, I do not have time to hunt through numerous platforms when I am searching for a vintage pair of Z Cavariccis or Betsey handbag. The cost to market my site to get effective sales is also a financial burden. It all makes me sad. As mentioned in this blog, clothing and accessories are just like most carsthey depreciate and lose their value!! After a few months, I started seeing tons of foot fetish perverts all over the feed. The CONSTANT sharing, sharing, sharingthe neverending following, trying to trick the Posh algorithms. Anyone who encourages lowballing by tolerating it is part of the problem and obviously Poshmark sellers for the most part not only tolerate it but encourage it in some cases. Me nasty emails! . Yet thousands do it every week on that app. The dress arrived while I was working and it was three days before I was even able to open the package and examine the dress. She gave me a 3 star rating, now shes reposhing it for 5 times more than she paid for each item. It seems like Poshmark hasnt taken a real interest in their brand promise. Can you please tell me more about it. Finally, I view Poshmark as SERVICE to help me get rid of my unwanted items NOT to make big business or profit from it because of the factors I mentioned above. Im so sick and tired of the low-ball offers, especially when I already list the items at a low price. 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