Learn more about your rights on our Privacy Policy page. The Epic Applications Team will contact you by phone or email within two business days of receiving your ticket. 9 desktops available; . Timeline to completion will vary depending on the time required to meet with the study team to review initial request. Privacy Policy The Mount Sinai West Medical Library has desktop computers available for open use. The updated HIM Policy 19.3 Providing EPIC Access to Outside Reviewers can be provided to the sponsor or sponsor representative, if requested. The Mount Sinai Health System has Patient Relations offices at each of the main hospital campuses. $15 to $20 Hourly. 150 East 42nd Street4th FloorNew York, NY 10017, 2020 Icahn School of Medicine at Mount Sinai, Mount Sinai Health System endeavors to make Mount Sinai's Career Center accessible to any and all users. Reset passwords. If you making a request for clinical research purposes, you will need to include your IRB approval with your request. Log into Epic Hyperspace and click the inbasket icon. 305.674.2064 - Information Desk; . A patient record with the MRN is created as soon as a patient requests an MSHS appointment for the first time at a MSHS location that uses the Epic EHR system. You may reach Patient Relations by email or by phone. After a study has been approved by the IRB it can be made available in Epic. Actual salaries depend on a variety of factors, including experience, education, and hospital need. View Intune Company Portal Instructions. Your Levy Library is one of the many ISMMS resources supporting you during the residency application process. * Monitors and tunes networks and system performance. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact our Talent Acquisition team at P: 646-605-4310 or click on the Live Chat icon below! Select properties. If you do not remember the token, please contact the Mount Sinai Service Desk @ 212-241-4357 (4HELP). endobj Address 1 Gustave L. Levy Pl, 11th floor. Navigation. Click PATIENT MSG and select your patient. Answer: Patients can contact the MyChart Support Line via phone call by dialing 1-855-343-3470 For more information, refer to SOP 103, the SOP for Scheduling a Research Study. Meeting your business and personal technology needs, Wireless Access for Faculty, Staff, and Students. Technology Support Computing Services at the Icahn School of Medicine at Mount Sinai (ISMMS) addresses the technology needs of faculty, staff, and students. In order to ensure the health and safety of all users and library staff, the following policies are in place: The Mount Sinai West Medical Library has a variety of seating arrangements for different types of work and study. _____________________________________________________________________________. Quick Links:Hospital Employees:https://msvpn.mountsinai.orgSchool Employees:https://msvpn.mssm.eduVendor Employees:https://msvpn-vendor.mountsinai.orgExisting BISLR Vendors:https://mshsvpn-vendor.mountsinai.org, The Mount Sinai Hospital and Mount Sinai Queens:212-241-4357 Academic IT Support Center Hours After Hours Technology Support The following Slicer Dicer training modules are available: Contact the IT Help Deskor (212) 241-HELP. Remote Citrix Access The People and Culture team has collected some great resources to support our people while working remotely. Ask A Librarian services are available between 9am and 5pm, Monday to Friday. Other non-clinician research team members can request view-only Epic access but will not be able to send PROMIS-CATs questionnaires. New York City Metropolitan Area Information Technology Specialist Army National Guard . Room 2A-10 (Near chapel) Terms and Conditions, Innovative Collaborations Enhancing Education and Care, Link to Innovation in Science and Medicine, Link to Innovative Collaborations Enhancing Education and Care, Office of Gender Equity in Science and Medicine, Office of Industry Engagements and Conflict of Interest, Innovation and Entrepreneurship at Mount Sinai, Mount Sinai Center for Vaccine Research and Pandemic Preparedness, Converting Discoveries to Clinical Treatment. Masks are currently optional in all library spaces. Welcome to Mount Sinai Hospital, where patients are our priority! 4 0 obj For detailed instructions, refer to the following documents: Scanning and upload of documents into Epic (media section) is limited to specific areas. . Click once with your RIGHT mouse button on the Local Area Connection. Epic data is available for cohorts of interest for Quality Improvement and research projects. Oncology Studies - For oncology studies that utilize Epic Beacon, IDS must be notified when there is a patient in screenings so the Beacon Treatment Plan can be built. Investigational Drug Service (IDS) Orders - IDS must be notified as soon as a GCO# is established in order to initiate the process of creating a medication record in Epic. To access this wireless network, guests simply need to connect to the mountsinaiguest wireless network. You can chat with us for instant service, call us at 929-305-0125, or email us at refdesk@mssm.edu.Emails received Friday through Sunday will be answered by 5pm the following Monday. An example is the design of a MyMount SinaiChartquestionnaire which can be associated with unique primary care appointments. View a list of frequently called numbers . You may also contact Vivian Mitropoulou, Research Compliance Officer, MSHS (office 646-605-7120). This clinical decision tool is helpful for research teams to identify potential patients that wish to be contacted about participating in research. Please ask the help desk associate to assign the ticket to the MyChart team. 145 IT Help Desk jobs available in Mount Sinai, NY on Indeed.com. This Epic Data Request form is then submitted via email to theIT Help Deskto which you would also attach your IRB approval form or QI approval letter. Terms and Conditions, Innovative Collaborations Enhancing Education and Care, Link to Innovation in Science and Medicine, Link to Innovative Collaborations Enhancing Education and Care, Office of Gender Equity in Science and Medicine, Office of Industry Engagements and Conflict of Interest, Innovation and Entrepreneurship at Mount Sinai, Mount Sinai Center for Vaccine Research and Pandemic Preparedness, Converting Discoveries to Clinical Treatment, Email Synchronization Acknowledgement Form. 2845 NE 199th St, Miami . Mount Sinai West Medical Library This service provides the capability for patients and visitors to access the Internet at no charge on their devices. If the patient says no, a message via Epic inbox will also be sent to the designated research personnel. The Library has Resources for You! Find Us . A number of clinic tools can be developed to support patient responses to the questionnaires, including provider alerts via BPA, and SmartText guidance to providers. CTA Submission Template LanguageThis study will use Epic Clinical Trial Alerts (CTAs) to accrue patients for clinical trials. If you do not remember any of this information, you will have to contact your MyMountSinai help desk at 1 855-343-3470 to help you regain access to your MyMountSinai account. Click here for instructions on enabling JavaScript. Research clinical services (labs, diagnostic tests, etc.) Alternatively, you can open chart review in Epic Hyperspace, select your patients MRN, and the questionnaire submissions will be included in a MyChart message encounter. There is no username or password required. Receive the latest health and wellness news you can use from Mount Sinai by text. Share. Contact The Mount Sinai Hospital Thank you for your interest in The Mount Sinai Hospital. Sign up online MyChart licensed from Epic Systems Corporation 1999 - 2023 Compensation. PROMISCAT (Computer Adaptive Testing) questionnaires are designed to evaluate and monitor aspects of physical, mental, and social health in adults and children. Generally, Clinical Trial Alerts are implemented approximately 3-4 weeks from the time of the approval meeting. . '/}:1@4O.AAggM6$&/]IYV[N=V a5. View-only access to Epic will be granted within approximately 5 days of completing training. Work-related phone calls are allowed at a respectful volume. Construction or sign installation experience a plus. Please Note that Research Teams are still required to maintain the original signed ICF - even it has been scanned into EPIC. Best Practices for Privacy and Information Security (PDF) Best practices for working remotely (PDF) Mount Sinai Hospital Patient Relations Office: MSHPatientRelations@mountsinai.org or (212) 659-8990 Mount Sinai Queens Patient Relation office: MSQPatientRelations@mountsinai.org or (718) 267-4310 The Mount Sinai Health System networking group provides faculty, staff, and students with access to a high-speed online network for maximum connectivity and productivity. Supported by the Clinical and Translational Science Awards (CTSA) grant UL1TR004419 from the National Center for Advancing Translational Sciences, National Institutes of Health, ©2023 Icahn School of Medicine at Mount Sinai | Epic is the main electronic health record system (EHR) used at MSHS, to which MSHS is migrating its hospitals and practices. <> Jobs. A patient can match clinical data related to age, diagnosis, and lab results, for example. Sinai Cloud Benefits Enrollment Instructions Payroll Email Email: mshpayroll@mountsinai.org Benefits Questions Phone Number (or in Sinai Cloud, use the Benefits Help Desk tab) 646-605-4620 Benefits office fax 4-5721 Accolade Website https://member.accolade.com House Staff Benefits At A Glance 2022 Benefits Overview Video Below are instructions for setting up dynamic host configuration protocol (DHCP) on your device, used to obtain an Internet protocol (IP) address and other information.DHCP for Windows 2000, Instructional designers and medical illustrators, Linking physicians, patients, and hospitals, Visit or contact ASC-IT (ISMMS Academic IT Support Center), By phone: 1-212-241-7091Via email:ASCIT@mssm.edu, 1 Gustave L. Levy PlaceNew York, NY 10029-5674, 2023 Icahn School of Medicine at Mount Sinai From the Doc or Apple Menu, select System Preferences, as shown below. 145 jobs. Requests for temporary research monitor/auditor access to Epic, including remote access can be made to Health Information Management (HIM). Mount Sinai, NY. Access will stay granted as long as the requestor remains a member of the Mount Sinai Health System. May provide basic help desk support for the client areas. Because all interventional clinical trials (e.g., trials involving drugs or devices) are required to be registered in Epic by research teams (PI or designee), clinical trials also must be closed out in Epic when they end. Personal calls must be taken outside in the hallway. The cost of an alert typically runs about $1000, depending on the complexity of the study. Ambulatory locations data are available from the time of implementation of Epic at each location to present. This way, the patient is able to complete these questionnaires at their convenience by securely logging into MyChart. Specific inquiries can be directed to the numbers below. The provider can then discuss with the patient and choose, yes, interested in which case an inbox message is sent in Epic to the designated research personnel. The salary range for the role is $45,000.00 - $56,250.00 Annually. Access: Slicer Dicer is available within Epic by searching slicer in the Epic EHR search box. Call the Patient Representative with any questions or concerns at 718-267-4310. Obtaining your Badge: 416-586-4800 x 5056. Select TCP/IP and click on the Properties button. Compose the subject and body of your patient message and click ADD QUESTIONNAIRE.. A meeting/call will be scheduled to discuss the project with the study team and a clinical informatics representative at the earliest convenience for all, generally within two weeks. Specific inquiries can be directed to the numbers below. The Epic Application Teams technical work generally takes about one business day. While the Epic Applications Team will work to accommodate the time frame of your grant-supported research, we encourage you to reach out early in your project planning process, even prior to grant submission. The Mount Sinai Hospital and Mount Sinai Queens: 212-241-4357 The Icahn School of Medicine at Mount Sinai: 212-241-7091 Mount Sinai Beth Israel, Mount Sinai Brooklyn, Mount Sinai St. Luke's and Mount Sinai West: 212-523-6486 Patrons who need after-hours access must follow these procedures: Submit an after-hours access request form. When you submit this form for Epic data for Quality Improvement purposes, you must also submit a signed approval letter from your Departmental or Division Chair/Chief. Job Description. Library staff will send a confirmation that the form has been received and processed by security. When a patient signs the Informed Consent and HIPAA forms for an interventional clinical trial, the patient must be linked to the research study in Epic. Residents & Fellows please click onResidents/Fellowsto view library resources and services available. Select "Obtain an IP Address Automatically" and "Obtain DNS Server Address Automatically." Internal email for getting help with billing issues. endobj Click Register. Communicate with your doctor Get answers to your medical questions from the comfort of your own home; Access your test results No more waiting for a phone call or letter - view your results and your doctor's comments within days Epic's research functionality at MSHS includes: It is the policy of the Mount Sinai Health System (MSHS) that the signed informed consent forms (ICFs) of patients enrolled in an intervention clinical trial are scanned into Epic. When the alert is acknowledged by a clinician, a secure message can be sent to the research team for review. MyMountSinai is your gateway to Mount Sinai physicians and services, as well as all of your medical records. Registration Information: 416-586-4800 x 8389. Click the ACCEPT AND SEND button to send the message with the attached PROMIS questionnaire to the patients MyChart account. Provation is not an Epic system module. (1425 Madison Ave.), or send a message to arrange a meeting. Exceptions are HIV or Psychiatry research studies. New York, NY 10029. Once the patient completes the questionnaire, it will be available in both your Epic Hyperspace inbasket, as well as chart review. Requests for Epic and Cerner builds can be made by completing an "EPIC/Cerner GCO Request Form" PDF provided to you by emailing MSHInsuranceBuild@mountsinai.org. the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance . 24 hour access available upon request. All outpatient prescriptions must be communicated to IDS at least 24 hours in advance. Since the questions are Computer Adaptive, the answer to one question or set of questions will determine the following questions or set of questions that the participant is asked. Please contact the MyMountSinai support desk at 1-855-343-3470. Currentlyavailable PROMIS-Cat questionnaires in Epic for providers to use. Write to us, and please note which department you would like to reach: Mount Sinai South Nassau One Healthy Way Oceanside, NY 11572 Disrespect of Urgent care workers Please use headphones to listen to audio content. Computing Services at the Icahn School of Medicine at Mount Sinai (ISMMS) addresses the technology needs of faculty, staff, and students. Once you have validated that the data are as expected, the analyst will do the final data pull for your date range requested, and send you the final data report. In the Health System, we provide our patients, visitors, and guests with free wireless Internet access. Alerts will be presented to providers at the point of care in the EpicCare EHR (Electronic Health Record) for patients matching screening criteria for a clinical trial. Additionally, you should submit a ticket following the instructions below: For additional assistance, you may contact the helpdesk by dialing 4HELP (212-241-4357) or email them at ITHELPDESK@mountsinai.org. The questionnaire can be published to a patients MyMountSinaiChart account when the unique appointment is scheduled, and the patient will be alerted when the questionnaire becomes available in MyMountSinaiChart. 1000 10th Avenue The questionnaires can be used for clinical patient-care and clinical research purposes. Upload your resume . Contact Information | Mount Sinai - New York Contact Information We are happy to answer any questions you may have about your Mount Sinai Health System bill. All other inquiries and general questions can be directed to our main switchboard at 212-241-6500 or 212-590-3300. MSQPatientRelations@mountsinai.org or (718) 267-4310 To access the Epic Learn Center click PEAK > EPIC in the upper right-hand corner. Monday - Friday, 9:00am - 5:00pm When you make your request, you will need to indicate whether you are requesting a PROMIS CAT for clinical patient care or for clinical research purposes. 3. Most Epic clinicians and support staff already possess the needed Epic security to send PROMIS-CATs questionnaires to a patients MyChart account. Quick Links: Hospital Employees: https://msvpn.mountsinai.org Full-Time. Contact Us. | All users accessing Mount Sinai e-mail as well as select core systems must first connect using our Virtual Private Network (VPN) with two-factor authentication. Call now 1-800-867-4624 1-800-MD-SINAI 1-800-MD-SINAI The actual technical setup of this function generally takes about one business day, but advance notice is required to ensure that you meet study deadlines. To close out aclinical trial altogether, call email ITHELPDESK@mountsinai.org and provide them with the following information: Short Study Name (to uniquely identify protocol): __________________, Brief Description (Intervention, etc. MSHPatientRelations@mountsinai.org or (212) 659-8990, Mount Sinai Queens Patient Relation office: In addition, a research teams clinical research coordinator is responsible for updating a patients study status in Epic when that participation status changes, including when the clinical trial has ended. 305.674.2777 - Foundation; 305.674.2777 - Giving; Aventura Mount Sinai Emergency Center, Physician Offices, Cancer Center and Diagnostic Center Aventura. Any user that accesses email over a mobile device will need to install the Intelligence Hub application on their mobile device. Click Start Button, located at bottom left, go to Settings, and click Control Panel. An example is Provation, which is the clinical system used for anesthesia documentation. * Participates with vendors and common carriers during problem analysis/resolution as required. The Icahn School of Medicine at Mount Sinai:212-241-7091 Research Custom Workflow Design comprises the combination ofEpicEHR tools used in everyday practice, but customized for the research study. This includes contact details for HIM and an example email request template. Once guests click on "ACCEPT" acknowledging that they accept these conditions and agree to conform to the policies, they will be ready to browse the web and use most Internet services. Once you have received notification that your account has been activated, you must download and installCompany Portal to access your email. 1 standing desk workstation with adjustable height; Black & white printer/copier; Capacity. All other inquiries and general questions can be directed to our main switchboard at 212-241-6500 or 212-590-3300. The Mount Sinai Hospital and Mount Sinai Queens: 212-241-4357 The Icahn School of Medicine at Mount Sinai: 212-241-7091 Mount Sinai Beth Israel, Mount Sinai Brooklyn, Mount Sinai St. Luke's and Mount Sinai West: 212-523-6486 For directions on how to update a patients study status in Epic for a clinical trial because the patient has withdrawn from a study, completed it, or because the clinical trial has ended, please see this tipsheet for Linking a Patient to a Study". "Hot spots" or wireless access points, are available in most Mount Sinai locations. This includes Epic tools such as Best Practice Alerts (BPAs), flowsheets, order sets, screening questionnaires, SmartText for customized documentation in notes, customized patient education verbiage and patient-facing questionnaires within MyMountSinaiChart, with connectivity to records in Epic. document.write(year) Communicate with your doctor Get answers to your medical questions from the comfort of your own home; Access your test results No more waiting for a phone call or letter - view your results and your doctor's comments within days There are a total of33seatswith the following features: To learn more about each type of seating, please visit ourStudy Areas Page. The study team should submit their request to Epic Applications team via the IT Help Desk at least week prior to the close of the study, to allow enough time for the MSHS Epic team to schedule and complete this work as soon as the study closes. 1 0 obj At the point of care the provider will see an alert informing him/her that this patient might be a candidate for